We Don't Just Manage Hospitals...
We Build Operating Systems.
A Complete Operating System
Connecting Every Department Into One Ecosystem.
You Are More Than a Doctor —
You Are a Strategic Partner.
Who We Are
Manal Ops is the operational arm of Al-Manal Medical Facilities Management, registered in Tanta — Gharbia. It was founded by Dr. Mohamed El-Alfy after years of hands-on field management of a network of hospitals and medical centers across the Delta governorates. We are not a consulting firm that hands you a report and leaves — we are an operating partner working with you every business day, building a system that runs without us.
We operate on one principle: Systems Rule — Not People.
Hospital Management
Full or partial management
Manal OS
A complete, scalable operating system
Financial Control
Revenue control and leakage prevention
Artificial Intelligence
Turning data into decisions
Why Manal Ops?
Because a medical facility needs more than a manager — it needs a system.
- Direct field experience operating 6+ medical facilities across the Delta governorates and Egypt.
- We deploy Manal OS — a ready-to-launch system of policies, procedures, KPIs and dashboards.
- Our team doesn't work remotely — we are physically present inside your facility.
- Every service comes with documented, measurable deliverables.
- We move you from people-dependent crisis management to system-driven stability.
- Deep experience with health insurance, claims and corporate contracting.
- A working style built for the real Egyptian market and operating environment.
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Medical facilities operated
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Specialized service groups
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Components in Manal OS
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Governorates and growing
Our Key Services
A complete service ecosystem — every medical facility gets exactly what it needs.
Hospital & medical center operations management
Financial control & leakage prevention
Contracting & insurance claims management
Medical marketing & corporate contracting
Doctor partnerships & unit development
Quality & accreditation (GAHAR / JCI)
Infection control & occupational safety
Human resources & training
Legal affairs, licensing & contracts
Digital transformation & AI
Feasibility, development & expansion consulting
New medical facility setup & launch
MANAL OS
The Manal Operating System
Our flagship operational product — a complete system deployable in any medical facility
Manal OS is a complete administrative and operational system that connects every department of a medical facility into one ecosystem: policies and SOPs, KPIs, dashboards, task tracking, digital forms, and escalation and delegation matrices. Every facility we work with receives a customized edition of Manal OS designed for its nature, size and specialty.
◆ Learn More About Manal OS ◆Policies & SOPs
Daily Checklists
Measurable KPIs
Live Executive Dashboards
AI-Generated Reports
Escalation & RACI Matrices
Sectors We Serve
Private Hospitals
Full facility or selected departments
Medical Centers & Clinics
Operations, development & marketing
Labs & Radiology
Operations, quality & contracting
Pharmacies
Medication governance, profit & systems
Corporates, Syndicates & NGOs
Integrated healthcare contracting
Investors
Feasibility, operating plans & support
Doctors & Consultants
Partnerships & specialty unit development
Distressed Facilities
Restart, restructuring & turnaround
How We Work
The Manal Ops methodology in 5 phases
Facility Diagnosis & Assessment
Full on-site survey + SWOT analysis + current-state report.
30/60/90-Day Development Plan
Clear priorities, defined responsibilities and timelines.
Manal OS Deployment
Rolling out policies, SOPs, KPIs and digital forms.
Supervised Operations
On-the-ground presence + daily meetings + weekly and monthly reports.
Sustainability & Growth
Training internal teams + handing over a system that runs independently.
Our Network of Facilities & Projects
Manal Ops currently operates a network of medical facilities across Gharbia, Beheira, Damietta and the Delta governorates.
Charity Association Hospital — El-Mahalla
El-Fairouz French Hospital — Damanhour / Beheira
Raslan Hospital — Tanta
El-Banawan Medical Center
Prime Lab — El-Mahalla branches
Popular Clinics Complex — El-Mahalla
Digital Transformation & AI
We take your facility from paper to data, from data to reports, and from reports to decisions.
- Live executive dashboards for every department
- CRM for patients and contracts
- Insurance claims automation
- AI-powered performance analytics
- Paperless digital forms
- Dedicated doctor, patient and management portals
Manal OS — Executive Dashboard
Occupancy
84%
Daily Revenue
▲ 12%
Claims Approval
93%
* Illustrative mockup — replace with real Manal OS screenshots
Quality, Accreditation & Patient Safety
Patients deserve the best experience — and your facility deserves the best reputation.
- GAHAR accreditation readiness
- Guidance toward JCI standards
- Comprehensive patient safety & incident reporting system
- Periodic audits and measurable quality indicators
- Infection control & occupational safety programs
Doctor Partnerships
We treat doctors as strategic partners — not employees.
We give senior doctors what they actually need: a supportive operating infrastructure, professional marketing, schedule and dues management, and presence across a growing facility network.
◆ Join the Manal Ops Network as a Partner Doctor ◆Book Your Operational Consultation
Whether you own a hospital you want to develop, a facility that needs a system, or you're planning a new project — the Manal Ops team is ready to assess and start.
Or contact us directly: 0102 829 3965 | info@manalops.com
Ready to move from people-dependent to system-driven management?
Start with a free assessment session with the Manal Ops team.